NetU participates as a sponsor at Marketing Week’s “Best Practices in Customer Service”, a conference which will be held on Thursday, 28 March 2019 at the OTEAcademy Auditorium in Maroussi. The conference is conducted in cooperation with the Greek Institute of Customer Service (HICS), Boussias Communications and Marketing Week.
The event will focus on customer service practices which have recently been implemented in the Greek market, highlighting the strategic choice of companies to invest in the improvement of total consumer experience.
Being a Salesforce Gold Partner for Greece and Cyprus, NetU will present the latest developments in the leading cloud Service Cloud software application platform that helps to increase productivity and efficiency in customer service and add value to an organization by increasing satisfaction and maintain customer base.
Burag Peksezer, Account Executive for Salesforce in Greece & Cyprus will present “Salesforce: The Single Platform to Serve Your Customer” According to Burag “Today, customers want to be understood, remembered and properly served. AI, phones, digital tools, and social channels are the only ways to serve them better. Unifying them on a single tool is the real challenge. It is the real gain at the same time. It can turn your customer service center from a cost to a revenue generator, acquiring and retaining customers, retaining efficiency while making your customer happy.”
For more information, please visit the event’s page at http://www.customerconference.gr/.
Salesforce.com, inc. provides enterprise cloud computing solutions to various businesses and industries worldwide. The company offers social and mobile cloud apps and platform services, including Sales Cloud for sales force automation, which enables companies to grow their sales pipelines, close deals, improve sales productivity, and gain business insights; Service Cloud that enables companies to connect with their customers and address their service and support needs; Marketing Cloud, which enables companies to bring in data from any source and deliver personalized interactions to any customer across any channel through email, mobile, social, Web, marketing automation, and data analytics from a single platform; and Salesforce1 Platform, a cloud platform for developing customer apps. It also provides professional services, including consulting, deployment, training, implementation, integration, and campaign services to its customers to facilitate the adoption of its social and mobile cloud solutions.
NetU is a leading Information Technology solutions and services organisation in the Eastern Mediterranean. With presence in Cyprus, Greece and Serbia, NetU is recognized as a major Integrator in the region and has developed strong local and international activity. Being a trusted IT business partner to medium and large organizations in the Private and Public sectors, NetU provides world-class IT solutions in the areas of Systems Integration, Business Solutions, Technology Solutions and Professional Services.
NetU is Salesforce Gold Partner for Greece & Cyprus