NetU implemented Salesforce CRM solution at Kaktos Publications

20 July, 2021


NetU Hellas SA (NetU), official partner of Salesforce in Greece and Cyprus since 2014, recently implemented at Kaktos Publications (“Kaktos”), the Customer Relationship Management (CRM) solution Salesforce, the most advanced solution for sales & customer management that offers the organization the desired level of digital transformation.

With Salesforce Sales Cloud, Kaktos executives now manage their customer base more effectively and enhance sales growth, from the early stage of prospecting to that of the billed project. Overall, due to the highly flexible and adaptable solution to different business practices but also due to its cloud and mobile nature, the use of information is processed now in real time and the company’s workforce is now enabled to work from any remote area. It is now possible to develop the necessary business analytics and insights on sales as well as Key Performance Indicators (KPIs) on visual dashboards fully support for mobile smart devices.

According to the Leadership Team of Kaktos Publications, the implementation of the CRM Salesforce solution constitutes a very important tool as far as the immediate and optimal management of all the channels of the B2B-B2C company is concerned, covering the increased needs due to its existing growth both in turnover and market share.

About Salesforce

Salesforce is the global leader in Customer Relationship Management (CRM) systems. It is constantly ranked by independent IT solution analysts, such as Gartner and IDC, as the world’s leading solution. More specifically, in 2020 Gartner has placed Salesforce as the top worldwide leader CRM solution and the most important enabler of high level of digital transformation and best practices, for 14 years in a row.

About NetU

NetU is a leading provider of IT solutions and services in the Eastern Mediterranean region. Since its establishment in 1991, NetU has been consistently selected by medium and large organizations as a strategic IT business partner, providing integrated solutions and business solutions, helping them achieving their business goals.

About Cactus Publications

Keeping our DNA unchanged we continue the series of the Ancient Greek Secretariat which numbers today 820 volumes! At the same time, under new management, we are expanding into different thematic categories with young Greek authors as well as translations of selected titles from abroad! Our goal is to offer books that will be unforgettable and will adorn your library forever!